Accessibility

GE strives to make its products and services accessible to all users, including people with disabilities. Since 2002, GE has been working to make its Web content accessible to as broad a user base as possible. GE complies with best practices and standards as defined by Section 508 of the U.S. Rehabilitation Act and the Web Content Accessibility Guidelines (WCAG) of the World Wide Web Consortium Web Accessibility Initiative (W3C WAI).


GE Capital Direct’s current accessibility features include:

  • Alternative text detail for appropriate images and other non-text elements.

  • Title attributes for additional information about links and indication of new browser windows.

  • Structural markup to indicate headings and lists to aid in page comprehension.

  • Association of forms with labels.

  • Association of all data cells in a data table with their headers.

  • JavaScript and style sheets to enhance the appearance and functionality of the site. If these technologies are not available, alternative content is provided where necessary to ensure graceful degradation.


As we continue to improve our website, we will reflect any changes here within our accessibility statement, so you will know the progress we are making.



Validation

The code used to create this website is valid and correctly used to aid in the site's accessibility.


Browser compatibility

Our site is tested using desktop computers on Internet Explorer, Chrome, Safari and FireFox browser platforms. It should also be compatible with a number of other browsers offered by other companies.


The site is also tested using the default Apple and Android browsers on smartphone and tablet devices.


Updating your browser

Although there are a number of web browsers available for you to use, we have built and tested our website using Internet Explorer, Chrome, Safari and FireFox.


From the 4 July 2016 the following web browsers will no longer be supported by GE Capital Direct, due to the decision by Microsoft to withdraw support and security updates for these products:


  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10

If you have any of these browsers installed, and would like to update it, please select one of the following links and follow the provider's instructions:

Internet Explorer | Chrome | Safari | FireFox


Any customers wishing to access the website will need to ensure they are running at least Microsoft Windows 7 with Internet Explorer 11 / Chrome, Firefox or Safari. The current version of Microsoft’s operating system is Windows 10.

Operating Systems

GE Capital Direct is making some changes to the way that you may be able to access this website on certain operating systems. From the 4 July, due to the decision by Microsoft to withdraw support and security updates for these products, you will no longer be able to access or log on to GE Capital Direct’s accounts and services via the following operating systems:


  • Windows 2000
  • Windows XP
  • Windows Vista

Any customers wishing to access the website will need to ensure they are running at least Microsoft Windows 7 with Internet Explorer 11 / Chrome, Firefox or Safari. The current version of Microsoft’s operating system is Windows 10.


For more information on upgrading your Windows operating system click here.

Text sizing

All web browsers have the ability to increase the size of the text or content of webpages. If you are having difficulty reading the text on this page and would like to increase its size simply hold the ‘Ctrl’ (Control) key on your keyboard and press the ‘+’ key to zoom in. You can zoom out by holding the ‘Ctrl’ and ‘-‘ key.


Skip Navigation

Screen readers often have difficulty when reading websites that contain a lot of navigation links, therefore a Skip Navigation link has been built in to our site. The Skip Navigation link will quite literally allow you to jump over all the navigation links. This means if you use screen reader you don't have to listen to a long list of links before getting to the information held on the page.


Disabled functions

This site runs using XHTML and CSS. XHTML and CSS is the base code supported by all browsers, however some people may choose to have CSS disabled. Although the site runs using CSS, it will work correctly if CSS is disabled (Please Note: doing this may cause some layout elements to display incorrectly).


Acronyms & abbreviations

As part of the W3C Web Content Accessibility Guidelines, all acronyms and abbreviations must have their full meanings specified. Therefore, tool tips have been used on our site to display the complete meaning of the abbreviation or acronym.


Printer friendly

Our site has been built to be printer friendly.


Blind / Visually impaired members

All our literature is available in large print or CD on request. If you would prefer to receive regular communications in large print or CD please contact us on 03450 77 33 33 or +44 (0)20 7760 7767 for further information.